Reykjavik's day boats all sail from a few hundred metres of quay, but the ticket offices sit on three different streets and the cruise berth is somewhere else entirely. This is the block that stops you standing at the wrong railing at 08:45.
Ægisgarður is the finger pier most whale and puffin boats use. Elding's office is at Ægisgarður 5c and tells passengers to follow the red flags; boarding is through Fífill, a permanently moored boat that doubles as ticket desk, wildlife exhibition and café. Whale Safari, running twelve-seat RIBs, is next door at 5d. Be there fifteen minutes early — on a RIB that is the time it takes to get into the suit.
Geirsgata, the road along the inner harbour, is the other address. Special Tours checks passengers in at number 11 and walks them to whichever hull is sailing — Andrea on the classic tour, Lilja or Rósin on the summer express. The same building number is the nearest paid car park and the only parking near the boats: street parking on the pier is not allowed.
Grandi, further west, is where the confusion happens. Whales of Iceland, the life-size whale museum, sits at Fiskislóð 23–25, a good seven or eight minutes past the boats — an excellent hour in bad weather, and not a departure point.
Skarfabakki, in Sundahöfn, is the deep-water cruise berth: four kilometres east, on Strætó line 16 and, per Visit Reykjavík, still the main terminal for large ships. No whale, puffin, angling or aurora boat leaves from it; the one that does is Elding's Viðey ferry. Smaller ships berth at Miðbakki inside the Old Harbour, two minutes from the whale boats.